Resolving Workplace Conflict: Virtually & In-Person
Wednesday, April 21
Remote delivery via Zoom
Are you stressed out by working virtually? Do you feel that you are not being heard? Are you finding it more difficult to connect with others, which may be causing friction in the workplace? Do you fear that those relationships may not be the same when you return to the workplace?
If the answer to any of the questions above is “yes,” this workshop will help you to better cope with stressors and identify ways to make your in-person and virtual workplace more manageable.
You’ll take part in experiential exercises to enhance or increase your understanding of positive outcomes from conflict and will finish the workshop ready to:
- Develop a plan to deal with conflict.
- Identify what style you and others use to deal with these situations.
- Learn communication skills that will preserve relationships.
- Provide feedback in a constructive manner to others.
Thursday, May 20
9:00 - 11:30 a.m.
Remote delivery via Zoom
If you are human and have a brain, you have biases. The same thinking functions that help us make sense of the world and stay safe can also have unintended negative consequences. Biases can lead to decisions and behaviors that hurt others, create a lack of engagement, and limit productivity in the workplace. Understanding the roots of bias, where it comes from, and how it shows up is the first step to managing it and limiting its impact.
Using an interactive, engaging online format, this workshop covers the foundations of understanding and managing bias, with particular focus on its impact in the workplace:
- Getting the words right – diversity, bias, and other terms that cause confusion
- The role of perception
- The science of our biased brains
- How bias shows up in everyday actions and interactions: intent and impact
- What to say when (and what not to say)
- Preventing biased attitudes and behaviors from influencing business decisions
- Learning to manage your biases
Persuasive Presentations Workshop
Postponed: To be rescheduled
Are you interested in bolstering your presentation skills and engaging your audience?
Through this two-day remote workshop led by Gail Cooperman, you’ll learn to strengthen your attention to your audience’s interests and needs, enhance your communications skills, increase your credibility to listeners, and more.
Specific take-aways include:
- Learning multiple presentation patterns and how to choose the best one for each situation
- Visual cues that can make or break your presentation
- Enhancing your presentation with stories, numbers, and examples
- How to handle questions, even the tough ones
This course is highly interactive with individual practice sessions, group exercises, and discussions. All participants will have the opportunity to practice their new skills and receive feedback.